The Ontario Ministry of the Attorney General has advised that they have made changes to its Justice Services Online (JSO) platform.
Effective November 6, 2023, filers wishing to access JSO must create a My Ontario Account and will have the option to migrate their existing JSO account, if they so choose. The Ministry also attached a User Guide for ease of reference, in English and French. The guide will assist the user in creating a My Ontario Account and migrating their existing JSO profile, if they wish, or to create a new profile.
The following enhancements will be deployed on November 6, 2023:
Changing the way users access JSO:
- The current ONe-key platform is being decommissioned and replaced by ‘My Ontario Account’, which is a Government of Ontario login service that will eventually allow a user to sign in quickly and securely to all Government of Ontario services using one common set of login credentials.
- JSO currently uses the ONe-key platform and must transition over to the ‘My Ontario Account’ service. A new a My Ontario account must be set up (here) in order to access JSO services.
- Users will have the option to migrate their existing JSO account in order to retain any transaction history and confirmation of documents previously submitted to the court through JSO.
Change in Payment Methods:
Interac Online will no longer be an available payment method, as the vendor who supports Interac payment is ceasing support across several platforms. Payment of any court filing fees can still be processed through other payment methods, including Visa, Visa Debit, Mastercard, and Debit Mastercard.